Last updated July 2014
“Le Rêve” means Le Rêve Pty Limited.
“We” or “Us” refers to Le Rêve, its employees and associated companies.
“You” refers to any person who provides personal information to Le Rêve.
PERSONAL INFORMATION COLLECTION & USE
“Personal information” means any personal information as defined under the Privacy Act 1988. It may include but is not limited to the following:
- Birth date
- Postal and billing address
- Telephone number
- Fax number
- Email address
- Credit and debit card number
We only collect personal information about you that is necessary for what we do. We may use the personal information we collect about you for a number of purposes including:
- For the purposes for which you specifically provided your information including, without limitation, to enable us to respond to your inquiries and fulfill your requests
- To facilitate your application to become an independent consultant
- To process your orders for our products, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service
- For marketing purposes or other legitimate business activities.
- When you opt-in to join our email distribution programs, we will use your personal information to tell you about products, services, programs, and offers that we believe may be of interest to – and you can opt-out by using the unsubscribe facility at anytime
- For our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends, determining the effectiveness of our promotional campaigns
We will always tell you what we intend to do with your personal information when we receive it. We strive to be open and upon request, we will let you know what sort of personal information we hold, how we collect it and how we use it.
We only collect personal information by lawful and fair means. This means that we are never unreasonably intrusive when it comes to dealing with you. From time to time we may also collect non-personal information from you.
You do not have to provide us with the personal information we request but, if you do not, we may not be able to assist you or provide you with our products or services.
If you wish to check the personal information that we have collected from you, please contact us (see Contact Us) and we will arrange, upon satisfactory identification, for you to have access to your information which we hold.
We use reasonable organisational, technical and administrative measures to ensure that all personal information provided by you is protected against misuse, loss or unauthorised access, modification or disclosure.
OFFERING INFORMATION TO OTHER PARTIES
We will only use or disclose personal information about you in ways you would expect. This means we would only use personal information to process your product order or application as an independent consultant; and for marketing or other legitimate business activities, such as providing contact, sales and sponsoring information to your upline leaders who are responsible for supporting your business development.
If you are a customer, we may share your personal information with an independent consultant to the extent necessary for them to contact you to provide a service or process your order.
UPDATES TO THIS PRIVACY STATEMENT
WE WELCOME YOUR FEEDBACK
Privacy is a sensitive issue. If you believe that we have not adhered to these principles please let us know by phoning us on +61 2 9840 8400 or by email at email@example.com. You may need to provide us with sufficient details regarding your complaint as well as any supporting evidence and/or information. We will investigate the issue and determine the steps (if any) that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of our determination once made. If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au